1. Introduction
NUTRILAB LLC, a Florida limited liability company("NUTRILAB LLC," "we," "us," or "our"), is committed to protecting the privacy of our business clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with applicable U.S. privacy laws.
Our website and services are intended for B2B clients and industry professionals. We do not sell products directly to consumers.
2. FDA Compliance
Our facility is FDA-registered (Owner/Operator #10083648) and operates in compliance with 21 CFR Part 111 cGMP. FDA registration does not constitute approval of any product or formula. Any personal or business data shared with NUTRILAB LLC for regulatory compliance purposes is used solely to fulfill applicable legal obligations.
3. Information We Collect
- Business Contact Data: Company name, contact person name, billing and shipping address, email address, and phone number provided when requesting a quote or placing an order.
- Payment Information: Payment details processed securely via PCI DSS-compliant gateways. NUTRILAB LLC does not store credit card or banking data.
- Technical Data: IP address, browser type, and cookies used to maintain website functionality and analyze site performance.
- Communications: Records of email and other communications between NUTRILAB LLC and the Client for order management and customer service purposes.
4. How We Use Your Information
- Process manufacturing orders, issue invoices, and manage payments.
- Communicate order status, production updates, and shipping information.
- Comply with FDA recordkeeping requirements under 21 CFR Part 111.
- Respond to customer service inquiries and manage disputes.
- Improve website functionality and user experience.
- Send relevant business communications (quotes, product updates). You may opt out at any time.
5. Data Sharing & Third Parties
- Service Providers: Payment processors and freight carriers as necessary to fulfill orders.
- Legal Compliance: NUTRILAB LLC may disclose data as required by law, court order, FDA regulations, or FTC investigations.
- No Sale of Data: NUTRILAB LLC does not sell, rent, or trade personal or business data to third parties for marketing purposes.
6. Data Security
- SSL/TLS encryption is used for all data transmitted through our website.
- Access to business and order data is restricted to authorized NUTRILAB LLC personnel only.
- Regular security reviews are conducted in alignment with FTC Safeguards Rule requirements.
7. Your Rights
- Access & Deletion: You may request access to or deletion of your data by contacting us at sales@nutrilabsolutions.com.
- Opt-Out: You may unsubscribe from marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.
- CCPA (California): California residents may request disclosure of personal information collected and opt out of any sale of personal data. NUTRILAB LLC does not sell personal data.
8. Cookies
Our website uses cookies to enhance functionality and analyze traffic. You may disable cookies in your browser settings; however, some features of the website may not function properly without them.
9. Policy Updates
NUTRILAB LLC reserves the right to update this Privacy Policy at any time. Material changes will be posted on this page. Continued use of our website or services after an update constitutes acceptance of the revised policy.
