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Privacy Policy

Introduction

NUTRILABS ("we," "us," or "our") is committed to safeguarding your privacy while adhering to U.S. regulatory standards, including compliance with the U.S. Food and Drug Administration (FDA) guidelines for dietary supplements. This policy outlines how we collect, use, and protect your personal information.

FDA Compliance & Regulatory Partnerships

  • FDA-Aligned Practices: While FDA registration does not denote product approval, our facility follows Good Manufacturing Practices (GMP) and FDA guidelines to ensure product safety and quality.
  • Third-Party Partners: We collaborate with FDA-registered entities like BlueBio USA (our designated regulatory partner) for compliance support. Data shared with such partners is strictly limited to fulfilling legal obligations.

Information We Collect

  • Personal Data: Name, shipping/billing address, email, phone number, and payment details (processed securely via PCI-compliant gateways; we do not store card data).
  • Health-Related Data: Voluntary submissions (e.g., dietary preferences for personalized supplement recommendations).
  • Technical Data: IP address, browser type, and cookies to enhance site functionality.

How We Use Your Information

  • Process orders, refunds, and customer service inquiries.
  • Provide FDA-compliant product updates and recalls, if necessary.
  • Improve website performance and comply with CCPA (California) and COPPA (minors under 13 require parental consent).

Data Sharing & Third Parties

  • Service Providers: Payment processors (e.g., NMI), shipping partners (e.g., FedEx), and regulatory agents like BlueBio USA.
  • Legal Compliance: Disclosures required by FDA regulations, court orders, or FTC investigations.

Data Security

  • Encryption: SSL/TLS protocols for secure transactions.
  • Audits: Regular security reviews aligned with FTC Safeguards Rule and GMP standards.

Your Rights

  • Access/Deletion: Request data access or deletion via privacy@nutrilabs.com.
  • Opt-Out: Unsubscribe from marketing emails using the link in communications.
  • CCPA Rights: California residents may opt out of data "sales" (we do not sell data).

Children's Privacy

Our supplements and website are intended for users 18+. We do not knowingly collect data from minors.

Updates & Contact