Shipping Regions
We currently ship to all 50 U.S. states and select international destinations. Contact us at info@nutrilab.com to confirm availability in your country.
Processing Time
- Orders are processed within 1–3 business days (excluding weekends/holidays) after payment verification.
- Delays may occur during peak seasons or due to inventory checks for quality compliance (GMP standards).
Shipping Methods
- Standard: 3–7 business days via USPS/FedEx.
- Expedited: 2–3 business days via FedEx/UPS.
Order Tracking
- A tracking number will be emailed once your order ships. Use this to monitor delivery via the carrier's website.
- Delays due to customs or carrier issues are beyond our control.
Lost or Damaged Packages
- Lost Packages: Contact us within 14 days of the estimated delivery date for investigation.
- Damaged Items: Notify us within 7 days with photos of the product and packaging. We'll replace or refund promptly.
Returns & Exchanges
- Unopened, unused products in original packaging may be returned within 30 days for a refund (minus shipping costs).
- Exchanges for defective/wrong items are free. Start a return at info@nutrilab.com.
International Restrictions
Some countries restrict dietary supplements. Verify local regulations before ordering. NUTRILABS is not liable for confiscated shipments.
Holidays & Delays
Processing and shipping pause on U.S. federal holidays. Delays may also occur due to extreme weather or carrier disruptions.
